Re-opening – Operation
Below is a comprehensive list of all changes and what they will mean for you.
These restrictions currently apply to our Collingwood facility.
Climbing (Who & When)
Can I just rock up and climb?
Who can climb
How long can I climb for?
Queuing & Priority Booking
Are bookings still required?
What are priority bookings?
Queuing - What happens if the gym is full?
If you enter the gym during a period where we are at capacity you will be asked to scan in and join the queue. You will receive a text message to confirm your place in the queue, followed by a text message once a place has become available. You have 15minutes to return to the gym and scan in after receiving the ‘place now available’ text.
I don't want to climb, can I still come in?
There will be a QR code which you will be asked to scan, which will take you to a form to fill in. Please complete this before entering the venue.
Can I see how busy the gym is before I come in?
This will help to better inform you of when it is best to go and can assist in making and changing plans on the fly.
Visiting the Gym
I have flu like symptoms , can I still come in and climb?
Do I have to wear a face mask?
Can I use cash to pay?
I have missed the Urban Climb staff and members, can I give them a hug?
Can I bring my dog along to the gym?
Equipment & Facilities
Let's talk chalk
You may only use liquid chalk.