Welcome to Urban Climb and The Lab:

We have a full range of course and classes for you to enjoy, so no matter what your fitness level or climbing experience we have something for you. We can teach you the difference between ‘crimps crags’ ‘boulders and belayers’ so read on and enjoy everything we have to offer. Did you know we even have a full weight and cardio gym??

1. Before your first visit we require you to fill out a waiver form. If you are 18 and over you can fill out your own form either by downloading it from this site or when you arrive on the day.
2. If you are under 18 we need your parent to fill out the waiver on your behalf. This must be completed by your parent and no-one else. If your parents are not coming with you, ensure the form is printed off from our site and completed by your parents so you can bring the completed form with you on the day.
3. If you intend to bring some children that are under 18 and do not belong to you, you must get their parent to fill out the form before they arrive and bring it with you on the day. If you are not the child’s parent, you cannot complete the form for the child.
4. On your first visit we will require you to go through a short climbing and belaying lesson. This demonstration (demo) is compulsory for all new participants at Urban Climb regardless of your experience. Our intelligent and rather cool instructors will teach you everything you need to know to climb safely. You will be required to demonstrate what you have learned at the end of the lesson before being allowed to climb. Climbing lessons run for approximately 20-40 minutes depending on your skill level and the number of participants.
5. We run these demo sessions every 30 minutes every day during school holiday, so no need to book.
6. Outside of school holidays we run these sessions during specific time slots. These times are 5pm until 8pm Monday to Thursday. 4pm until 7pm Fridays. 10pm until 4 pm saturdays and Sundays.
7. If you are a group of less than 6 we do not require you to book. If you have 6 or more people please give us a call to arrange.
8. You must be 13 years or older to belay. Belaying is the part of climbing that involves standing at the bottom of the wall, holding and feeding the ropes for your partner. Under 13s can climb only.
9. If you are bringing lots of under 13s then you must be prepared to belay for them, or bring extra 13 and overs to do the belaying.
10. After your first climb we will offer you a week free pass for filling out a short feedback form. Don’t miss out, it’s a whole free week!
11. We do have snacks, drinks, (coffee during some periods) chairs and tables for you. So sit back and relax.
12. Bring a fun and funky attitude. Urban Climb and The Lab is known for its fun and excellent customer service. So bring your best attitude and enjoy!!