The Slow Go pulley is a friction based pulley that assists the belayer in controlling the climber, particularly when lowering. This assistance is caused by a double wrap of the rope and a larger surface that the rope wraps around. The DMM Bug is a tube like device that does not auto-lock, this has replaced the Grigri. We have taken these steps to further increase the safety of our gym as we continue to expand. The combination of the Slow Go and the DMM Bug is widely used in Australia and significantly simplifies the belaying process without hindering the experience.

This change has a few implications for our new and returning climbers, which we are attempting to manage as smoothly as possible, these are:

1. Everyone is required to complete a new waiver when they visit Urban Climb if they have not visited since the change took place (23.01.12). This is because we will be issuing you with a new card and new barcode.
2. All climbers regardless of experience will need to go through a short demo. If you have been to Urban Climb before this could be very brief as the process is the same. However we must ensure you are competent on the new belay device. New climbers will need to receive a demo as normal.
3. Please be patient with us whilst we manage this change, if you can complete a waiver in advance it will significantly speed the process. Similarly if you can visit during off peak hours (returning climbers only) it will enable us to re-demo you quickly.
4. If you are under 18, you must have your parent sign a new waiver on your behalf. Please bring a completed waiver with you.

Thank you all for assisting us with this transition, it will be a significant improvement once complete.

Read: Slow Go FAQ

Download: Waiver 2011

School Holiday Hours!

During the holiday season there will be some changes to our normal operating hours. Still plenty of opportunity for you to climb from the sofa to defy gravity…

Holiday Demo Schedule Starts On:

From Monday 12th of December Demos will be running from 12noon through to 8pm. Please remember to call ahead if you are bringing a group or if you have an online voucher.

Our Holiday Demo Schedule Finishes On:

Demos will return to their normal times on Monday 23rd of July.

We have a full range of course and classes for you to enjoy, so no matter what your fitness level or climbing experience we have something for you. We can teach you the difference between ‘crimps crags’ ‘boulders and belayers’ so read on and enjoy everything we have to offer. Did you know we even have a full weight and cardio gym??

1. Before your first visit we require you to fill out a waiver form. If you are 18 and over you can fill out your own form either by downloading it from this site or when you arrive on the day.
2. If you are under 18 we need your parent to fill out the waiver on your behalf. This must be completed by your parent and no-one else. If your parents are not coming with you, ensure the form is printed off from our site and completed by your parents so you can bring the completed form with you on the day.
3. If you intend to bring some children that are under 18 and do not belong to you, you must get their parent to fill out the form before they arrive and bring it with you on the day. If you are not the child’s parent, you cannot complete the form for the child.
4. On your first visit we will require you to go through a short climbing and belaying lesson. This demonstration (demo) is compulsory for all new participants at Urban Climb regardless of your experience. Our intelligent and rather cool instructors will teach you everything you need to know to climb safely. You will be required to demonstrate what you have learned at the end of the lesson before being allowed to climb. Climbing lessons run for approximately 20-40 minutes depending on your skill level and the number of participants.
5. We run these demo sessions every 30 minutes every day during school holiday, so no need to book.
6. Outside of school holidays we run these sessions during specific time slots. These times are 5pm until 8pm Monday to Thursday. 4pm until 7pm Fridays. 10pm until 4 pm saturdays and Sundays.
7. If you are a group of less than 6 we do not require you to book. If you have 6 or more people please give us a call to arrange.
8. You must be 13 years or older to belay. Belaying is the part of climbing that involves standing at the bottom of the wall, holding and feeding the ropes for your partner. Under 13s can climb only.
9. If you are bringing lots of under 13s then you must be prepared to belay for them, or bring extra 13 and overs to do the belaying.
10. After your first climb we will offer you a week free pass for filling out a short feedback form. Don’t miss out, it’s a whole free week!
11. We do have snacks, drinks, (coffee during some periods) chairs and tables for you. So sit back and relax.
12. Bring a fun and funky attitude. Urban Climb and The Lab is known for its fun and excellent customer service. So bring your best attitude and enjoy!!