FAQs

Q. What do i do if i have never been?

A. Quite simply put, just come in. We will take you through a demo and get you some gear and you can climb. You have to be over 13 to belay for your partner. We offer demo’s from 5pm tp 8pm Mon-Thu, from 4pm-7pm on Fri, and from 10am-4.30pm on Sat-Sun. You need to fill out a waiver which you can downlaod form our homepage. If you are under 18 you need to get your waiver signed by your parent or legal guardian.

Q. Do i need to have my own gear?

A. No, we have a range of hire equipment for eveyone here.

Q. What times are you open?
A. We are open Mon-Thu from 12noon-10pm, Fri from 12noon-9pm, and 10-6pm sat and sun.
Q. How much is it?
A. It depends on how old you are, what equipment you need and when you are coming. We have varying prices for groups/schools/corporate. Why not visit our prices section of our website.

Q. Do I have to book?
A. It depends on how many of you there are. We usually suggest that if there are over 6 people in your group coming, call in advance and we can prepare for you all. We will need to get all newbies through a demo so it is better if we know when you are coming so you don’t end up waiting around for us to free an instructor up.

Q. How do we get to you?
A. Our address is 2/220 Montague road, west end, Brisbane. We have a map on our homepage to show you where to go but if you are still struggling to find us why not give us a call and we can figure out what the best option for you is.

Q. How do I book a group?
A. Give us a call or an email and we can discuss group prices, times and sizes with you. It is always better to be prepared so try calling us in advance so we can confirm you the spot you really want.

Q. Do I need to make a group booking for my son’s birthday?
A. Again, this depends on the size of the group, if you are just 4 in a family (mum, dad and 2 kids) then we probably don’t need you to make a booking but if you plan on having friends/family then its best to give us a call and plan it for you.

Q. How old do you need to be to climb?
A. You can climb at any age but our harnesses only fit a certain size of waist, we usually recommend 4yrs and up. Any younger and they are too small or won’t get to enjoy the experience enough.

Q. What do I have to wear when climbing?
A. Something comfortable is always recommended when climbing. We have harnesses and climbing shoes for rent so as long as you have on some loose sport clothing you will be alright.

Q. Do I need to have climbed before?
A. No not at all, we have excellent instructors who will coach you through what you need to know and climbs that range from the very easy through to insanely difficult!

Q. How fit do I need to be?
A. If you can climb a ladder you can climb at Urban Climb. If you have any injuries be sure to let us know, but generally speaking most people can enjoy climbing.

Q. Is climbing good for fitness?
A. Climbing is excellent for developing fitness, body tone and strength. Come in and give it a try, you will be amazed how much fun it is having such a good workout.

Q. Do I pay every time I visit?
A. No you don’t. Most people will pay the first couple of times as a casual and then become a member. Once a member you can climb and train as often as you like for a fraction of the price of a casual visitor.

Q. Do you offer advice to first time climbers?
A. We do in two parts. 1. Is we offer a demo for all of our first time visitors, this will help you climb safely. 2. We offer a course called climbing 101, which is perfect for beginners and will help you get the most from climbing.

Q. Is there a weight limit to Climb?
A. Our ropes are tough but we recommend no one over 120kgs climb on them for safety. However if you are over 120kgs and are looking to get some exercise then why not speak to The Lab, we have a  great Exercise Physiologist team waiting to give advice!